Employment Background investigations

What you don't know can cost you a job offer


Feeling lost during the recruiting and background investigation process? What can you do to improve your chances?


  • Call your employers and confirm your own dates of employment, title, reason for leaving and eligibility to return with Human Resources.


  • Incorrect records can cost you a job. Work with employers to revise incorrect information in your file.


  • Call former supervisors and ask for permission to use them as a reference. Let them know that you will provide their name to potential employers.


  • Most importantly, use our patent pending E-Reference Check process to create a report that includes an evaluation of your work performance and unique skills from people with whom you have worked. 



Verification of your employment and education is usually outsourced overseas. That means your future is in the hands of someone who doesn't know or care about you. Often, verifications are conducted by individuals who are paid piecework. This means the faster they go through the process the more they make. Take control of the process. Everyone completes the employment application answering the questions that are asked of them. But what happens when someone tries to verify that information?

You worked for a staffing company, but you listed the company where you were assigned as your employer. This information cannot be verified because when the human resources department contacted the company where you weer assigned, they have no record of your employment. You must provide the name of the staffing agency as your employer. You also need to provide names of supervisors at both the temporary agency and at the company where you are staffed.

Your former employer merged, went out of business or moved to another location. You must provide information that can be verified. Make phone calls yourself, determine where your records are and indicate this information on the employment application. If your records cannot be found by the background investigation company, your employment cannot be verified and you can lose your opportunity to get the job you want.

It is of the utmost importance that you complete the employment application and answer the questions accurately so that employers and schools can be found and minimize the chance of errors during the background investigation process. What happens when someone tries to verify information you provided on the employment application? The following are the most common mistakes that are made during the application process

Providing inaccurate information on your employment application - You must provide information that can be verified. Take the initiative and determine the current status of your former employers. Your past employment cannot be verified if your former employer has been purchased or merged with another company, moved to another location, or if your employer has gone out of business. Obtain contact information and call your former employers to determine where your records are located and provide the correct information on the employment application. If the background investigation company cannot find your records, your employment cannot be verified and you can lose your opportunity to get the job you want.

Always provide the correct dates of employment and the correct title of your position.
If you have any doubt contact the Human Resources Department where you worked to obtain this information. Too often, applicants for employment stretch their dates of employment to cover periods of unemployment. Providing incorrect dates of employment does not fool anyone who is an experienced recruiter. It is understandable to stretch dates of employment. However, to a recruiter, is sends a warning signal that you are purposely providing incorrect information to cover a possible employment that did not work out for you.

You spent a great deal of time perfecting your resume. Our experience as a background investigation vendor has found that time and time again, resumes fail to provide information that can be verified during the background investigation process. Please review your resume and provide accurate information regarding your employer, their location, the exact dates of employment and your correct title

Always include contact information for all of your employers and schools where you attended. Do not assume that someone conducting the background investigation will be able to find your prior employers or schools. Take control of the process, understand what it takes to become one of the final candidates for a position, and get that job.

Biggest hint of all, call former supervisors and ask for permission to use them as a reference. Let them know that you will provide their name to potential employers and that they should expect a telephone call. If it is the policy of the background investigation company to also contact supervisors, a call to your supervisor (who was not expecting a call) to discuss your past performance can often result in incomplete information or no response at all. Make sure your experience at your prior employer can be developed during the background investigation process so that you have the best opportunity to land that job.

Make sure your experience at your prior employer can be developed during the background investigation process so that you have the best opportunity to in that job. Take control the process, understand what it takes become one of the final candidates for position and get that job.